• Privacy Policy

    Boole's Pipes

Welcome to Booles Tools & Pipe Fittings Limited privacy note

Booles Tools & Pipe Fittings Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data whenever that information is provided to us. This includes when you, or your business, request information from us, contact us (or we contact you), apply to set up an account with us, purchase goods or services from us, use our website(s)/apps, link to or from our website(s)/apps, or any other engagement we have with you (regardless of where you are based). It also tells you about your privacy rights and how the law protects you.

This policy should be read in conjunction with our applicable terms and conditions of website use and our cookie policy.

We have listed the key elements of the privacy notice below, you can obtain the full version of the privacy notice here by contacting your credit control team who will provide you with a copy.

1. Important information and who we are

This privacy notice aims to give you information on how Booles Tools & Pipe Fittings Limited collects and processes your personal data in our dealings with you, including in providing goods and services to you, and including any data you may provide through our website.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

Booles Tools & Pipe Fittings Limited is the controller of your personal data and responsible for this website.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

Contact details

Boole Tools & Pipe Fittings Limited

Data Protection Officer

dpo@booles.co.uk

Postal address

Booles Tools & Pipe Fittings Limited

Haigh Avenue

Whitehill Trading Estate

Stockport

Cheshire

SK4 1NU

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.

Contact data includes billing address, home address, email address and telephone numbers.

Financial data includes payment card details and, where you or your business have or apply for a credit account with us, bank account details and information held by credit reference and fraud prevention agencies.

Transaction data includes details about you/your business trading history, including payments from you/your business.

Technical data includes internet protocol (IP) address, your login data, browser type and version, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website/or any apps.

Profile data includes your username and password, products/services provided to you/your business, feedback and survey responses.

Useage data includes information as to how you use our website.

Marketing and communications data includes your preferences as to whether you are happy to receive marketing from us and, if so, your communication preferences.

In the normal course, we will not collect Special Categories of Personal Data about you. Criminal offences may, however, appear on credit references or anti-fraud checks we may make.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a contract you have with us but we will notify you if this is the case at the time.

3. How we use your data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

4. Disclosures of your personal data

We may have to share your personal data with the categories of parties set out below for the purposes set out in the statements in paragraph 3 above.

  • External third parties, including:
  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
  • analytics and search engine providers that assist us in the improvement and optimisation of our services and website;
  • professional advisers, including lawyers, banks, auditors and insurers;
  • HM Revenue and Customs, regulators and other authorities;
  • entities involved in credit checking and anti-fraud activities, crime prevention/detection, risk assessment and management and dispute resolution.
  • Third parties whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

Where these third parties are our processors, we require them to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party processors to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. Some of the third parties mentioned above, for example many professional advisers and HM Revenue and Customs, are controllers who, like us, are subject to specific obligations under data protection law, and who will have their own privacy notices setting out how they deal with personal data.

5. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. Processors we appoint will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

Please contact us to invoke any of these rights.